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Is your product authentic?

WE SELL AUTHENTIC PYREX CLOTHING.. YOU’LL BE ABLE TO SEE THIS UPON RECEIVING YOUR ORDER. OUR CLOTHING IS REGISTERED IN CANADA UNDER THE NAME PYREX CLOTHING AS A SOLE PROPRIETORSHIP UNDER NATIONAL BUSINESS NUMBER 83920 4377 BC0001. WE ARE NOT TO BE CONFUSED WITH PYREX VISION. WE ARE PYREX CLOTHING

What kind of payments do you accept?

WE TAKE ALL TYPES OF CREDIT CARD ON OUR SITE.

What’s your refund policy?

WE OFFER EXCHANGES WITHIN 30 DAYS FOR DIFFERENT SIZES IF THE GARMENTS DONT FIT YOU. BUYER MUST SHIP THE ITEM BACK TO OUR SHIPPING ADDRESS PROVIDED IN THIS FAQ. WE DO NOT DO REFUNDS UNLESS THERE IS AN OBVIOUS DEFECT IN THE ITEM YOU RECIEVE. THERE ARE NO EXCEPTIONS. ONCE YOU PLACE YOUR ORDER IT IS FINAL, THIS IS BECAUSE ORDERS ARE INSTANTLY PROCESSED AND HANDLED. TO THIS IF YOU HAVE A PROBLEM WITH RECEIVING YOUR ORDER OR A CONCERN EMAIL [email protected]

What’s your privacy policy?

THIS POLICY COVERS HOW WE USE YOUR PERSONAL INFORMATION. WE TAKE YOUR PRIVACY SERIOUSLY AND WILL TAKE ALL MEASURES TO PROTECT YOUR PERSONAL INFORMATION. ANY PERSONAL INFORMATION RECEIVED WILL ONLY BE USED TO FILL YOUR ORDER. WE WILL NOT SELL OR REDISTRIBUTE YOUR INFORMATION TO ANYONE.

How long does shipping take and where do you ship from?

WE SHIP THE MAJORITY OF OUR PRODUCTS FROM CANADA, THOUGH CERTAIN ITEMS COME FROM OUR OFFICE IN HONG KONG. SHIPPING IS DONE VIA USPS TO THE STATES, AND VIA EMS TO ALL OTHER COUNTRIES. SHIPPING TAKES 3-5 BUSINESS DAYS. DEPENDING ON THE TIME OF YEAR HANDLING WILL TAKE 5-10 BUSINESS DAYS. WE WILL SEND YOU TRACKING UPON YOUR PACKAGE BEING SENT OUT FOR YOU TO MONITOR YOUR ORDER.

Whats your address and phone number?

SINCE WE ARE AN E-COMMERCE STRICTLY BUSINESS WE DO NOT MAKE THIS INFORMATION PUBLIC UNLESS IN REGARDS TO RETURNS OR TO CHECK OUT OUR SHOWROOM. PLEASE USE THE “CONTACT US” PAGE TO REQUEST THIS INFO AND WE WILL SEND IT THROUGH THERE.

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